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We are looking for a Cafe Manager to organize daily operations and motivate our staff to provide excellent customer service.

Cafe Manager responsibilities include scheduling shifts for baristas and wait staff, monitoring daily expenses and revenues and ordering supplies like coffee, milk and snacks, as needed. To be successful in this role you should have work experience with various roles in coffee shops. Also, you should be available to work during opening hours, including weekends and holidays.
Ultimately, you will help increase profitability, boost customer engagement and turn our cafe into a favourite local spot.

Responsibilities:
- Manage day to day operations of the cafe
- Hire and onboard new wait staff and baristas
- Train employees on drinks preparation and proper use of coffee equipment
- Coordinate with vendors and other suppliers, as needed
- Maintain updated records of daily, weekly and monthly revenues and expenses
- Add new menu items based on seasonality and customers’ preferences (for example vegan coffee drinks)
- Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
- Ensure all cafe areas are clean and tidy
- Nurture friendly relationships with customers to increase loyalty and boost our reputation.

Requirements:
- Min 5 years Work experience as a business Manager and Barista
- Hands-on experience with professional coffee machines
- Good math skills
- Great Customer service attitude

How to Apply:

If you are passionate about providing exceptional customer service, managing a team, and driving business growth in a dynamic cafe environment, we would love to hear from you. Please submit your resume and cover letter to info@wolfcafeandeatery.com.au